Welcome to MazinPerfumes!These Terms & Conditions govern your use of our website and services. By accessing or placing an order, you agree to comply with these terms. Please read them carefully.
Section 1 – Account Registration & Updates
1.1 Registration Requirement
To shop on MazinPerfumes, you must create an account by providing a valid email address and password or signing in via a permitted social media account (e.g., Google, Facebook).
Your registered email will be used for all order-related communications (confirmations, refunds, cancellations, etc.). Ensure it is accurate and up-to-date.
1.2 Account Security & Updates
You are responsible for maintaining the confidentiality of your login details.
If any registration details change (e.g., email, address), you must update them immediately in your account.
We reserve the right to modify registration requirements at any time.
1.3 Payment Details
When ordering, you must provide valid and correct payment information.
By submitting payment details, you confirm you are the authorized user of the billing method provided.
Section 2 – Pricing & Payment
2.1 Product Pricing
All prices are displayed in INR (₹) and include GST. Delivery fees (if applicable) are shown before checkout.
Prices are subject to change, but your order will be charged at the rate displayed at the time of purchase.
2.2 Order Total
The subtotal (excluding delivery fees) is visible in “My Cart”.
The final amount (including delivery charges) is displayed in the “Order Review” section before payment.
2.3 Accepted Payment Methods
We accept: VISA, MasterCard, American Express, UPI, and other secure payment gateways.
Payments are processed via Razorpay/CC Avenue—a PCI-DSS compliant service.
Bank fees or convenience charges (if any) are non-refundable.
Section 3 – Product Availability & Orders
3.1 Stock Limitations
All products are subject to availability. If an item is out of stock, we will notify you and refund the amount within 14 days.
Partial unavailability? Only the unavailable item(s) will be refunded; delivery fees for shipped products remain applicable.
3.2 Order Process
Add items to “My Cart”.
Review your cart and proceed to “Checkout”.
Enter billing/delivery details and payment information.
Confirm by clicking “Place Order”—this constitutes a binding contract.
You’ll receive an order confirmation email immediately and a dispatch email when shipped.
Section 4 – Cancellations & Refunds
4.1 Cancellation Policy
To cancel, email mazinperfumes@gmail.com within 24 hours of ordering.
Partial cancellations are not allowed—only full order cancellations accepted.
4.2 Refunds
Refunds are processed within 72 hours (excluding bank holidays) to the original payment method.
Cash on Delivery (COD) orders: Refunds issued via bank transfer/store credit.
Section 5 – Delivery & Shipping
5.1 Delivery Fees
Calculated based on location and order weight. Displayed before checkout.
Free shipping may apply for orders above a specified value (check promotions).
5.2 Shipping Partners
We collaborate with Delhivery, DTDC, and FedEx for reliable deliveries.
Tracking details will be shared via email/SMS.
Section 6 – Privacy & Data Security
Your data is protected under our Privacy Policy.
We use SSL encryption for secure transactions.
Embedded content (e.g., Instagram, TikTok videos) may have third-party tracking—review their policies separately.
Section 7 – Changes to Terms
MazinPerfumes reserves the right to update these terms. Revised versions will be posted here with the effective date.